Guest List Lookup Block
The Guest List Lookup Block is a default block that gets automatically activated in your form when your guest list import is completed. This block serves an important purpose in ensuring that only invited guests can submit a registration for your event. By doing so, it helps prevent any unwanted registrations from coming in.
Does my event have to include a Guest List Lookup Block?
The Guest List Lookup Block can be hidden in the form setup if you prefer your guests to skip it entirely. This setting is currently only possible when an event that includes a guest list is not set as a private event.
If the event is set to private, the lookup block will be an essential part of the form used to match the registrations with the guests on the guest list and cannot be removed.
Can I customize the text in the lookup block?
The lookup block text can be customized in the general settings of the block once it is activated in the form. Once the text is changed in these settings, it will automatically be applied:
How does the lookup block match the guests?
The lookup block uses two pieces of data to match the guests with the guest list as they access the form. These are the individual guest's full name and email address. The settings of the lookup block allow you to choose whether to use only one of these for the lookup, or both:
What happens if my guests don't add their details correctly?
The lookup block allows you to choose if you want to require an exact match of the guest information with what you have in the guest list, or if partial name matches will be allowed. If the partial name match is allowed, all the guests whose details are similar will be displayed and the person will need to choose themselves from the list in order to proceed. The type of match is set within the settings of the lookup block:
What do the guests see in the lookup block?
Once the Guest List Lookup Block is activated, guests will be prompted to enter their name and email address in order to access the registration form. This information will be cross-checked with the guest list you have imported to ensure that only invited guests are able to proceed with registration.
If a guest's name and email address do not match with the guest list, they will receive an error message and will not be able to continue with registration. This helps maintain the exclusivity of your event and ensures that only invited guests are able to attend.
