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Archiving events

How can I archive an event? Can I restore it?

Updated over a month ago

How can I archive an event? Can I restore it?

Once an event is archived, it is stored in a separate location that is optimized for long-term storage and retrieval, rather than immediate use. Archiving helps reduce the strain on live databases and systems while ensuring that important historical data remains accessible when needed.

How to archive an event

Step 1:

Open the dashboard area of your events by selecting the Events B2C icon on the toolbar located on the left-hand side of your screen.


Step 2:

Find the event you wish to archive and select the vertical ellipsis. Once the ellipsis is selected you will see a selectable icon "Archive event".



Accessing and restoring archived events

Restoring archived events refers to the process of retrieving event data that was previously archived and making it accessible again within the system. This process is often necessary when historical data is needed for analysis, auditing, troubleshooting, or reporting purposes.

How to access and restore archived events

Step 1:

Open the dashboard area of your events by selecting the Events B2C icon on the toolbar located on the left-hand side of your screen.


Step 2:

Select the "Open Archive" icon located on the right-hand side of your screen.

Step 3:

Find the event you wish to restore and select the vertical ellipsis. Once the ellipsis is selected you will see a selectable icon "Restore event".


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