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Ticket fees, taxes, and surcharges

Pass Stripe processing fees and RSVPify service fees to your ticket buyers, and add a sales tax or custom surcharge line item to checkout — all configured from your event's payment settings.

By default, you absorb the cost of card processing and RSVPify service fees. This article covers two ways to change that: passing those fees to your guests at checkout, and adding a sales tax or custom surcharge as a separate line item.

​Both are configured from Event settings → Payments, under Fees and taxes.

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Pass fees to guests

Fee passthrough shifts the cost of processing and service fees to your guests, shown as a transparent line item at checkout rather than deducted from your payout.

  1. Go to Event settings → Payments and scroll to Fees and taxes.

  2. Turn on Payment processor fees pass through, RSVPify fee pass through, or both.

  3. Save. The change takes effect immediately for new registrations.

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Add a tax or surcharge

A tax or surcharge adds a separate labeled line item to checkout - as a percentage of the ticket price or a fixed amount.

  1. Under Fees and taxes, turn on Sales tax.

  2. Choose Percent of total Order or Fixed additional fee, then enter the Amount.

  3. Enter a Label on customer receipt - for example, "Sales Tax," "State Tax," or "Facility Fee."

  4. Save. The line item appears at checkout immediately.

💡 Note: RSVPify does not automatically calculate sales tax by jurisdiction. You set the rate and the label yourself - this is a configuration you control, not something Stripe or RSVPify determines on your behalf.

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Test before publishing

Complete a test paid registration and confirm the order summary breaks out ticket price, fees, and tax as separate, clearly labeled lines before the guest submits payment.

💡 Example: A conference passes through both Stripe and RSVPify fees and adds an 8% line item labeled "Sales Tax." The advertised ticket price stays clean, and the organizer receives the full ticket amount - fees and tax are covered transparently by the buyer.

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Next steps

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