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Ticket fees, taxes, and surcharges

Pass Stripe processing fees and RSVPify service fees to your ticket buyers, and add a sales tax or custom surcharge line item to checkout — all configured from your event's payment settings.

By default, you absorb the cost of card processing and RSVPify service fees. This article covers two ways to change that: passing those fees to your guests at checkout, and adding a sales tax or custom surcharge as a separate line item.

​Both are configured from Event Settings → Payments → Form Payment Settings.

Pass fees to guests

Fee passthrough shifts the cost of processing and service fees to your guests, shown as a transparent line item at checkout rather than deducted from your payout.

  1. Go to Event Settings → Payments → Form Payment Settings.

  2. Choose to pass through credit card processing fees, RSVPify service fees, or both.

  3. Save. The change takes effect immediately for new registrations.

Add a tax or surcharge

A tax or surcharge adds a separate labeled line item to checkout - as a percentage of the ticket price or a fixed amount.

  1. In Form Payment Settings, enable tax/surcharge.

  2. Choose whether it applies as a percentage or a fixed amount.

  3. Enter a label - for example, "Sales Tax," "State Tax," or "Facility Fee."

  4. Save. The line item appears at checkout immediately.

💡 Note: RSVPify does not automatically calculate sales tax by jurisdiction. You set the rate and the label yourself - this is a configuration you control, not something Stripe or RSVPify determines on your behalf.

Test before publishing

Complete a test paid registration and confirm the order summary breaks out ticket price, fees, and tax as separate, clearly labeled lines before the guest submits payment.

💡 Example: A conference passes through both Stripe and RSVPify fees and adds an 8% line item labeled "Sales Tax." The advertised ticket price stays clean, and the organizer receives the full ticket amount - fees and tax are covered transparently by the buyer.

Next steps

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