Every ticket option your guests can choose is created as a Ticket Type. In RSVPify, each Ticket Type can have its own name, price, availability, capacity, and registration rules.
When to use Ticket Types
Use Ticket Types anytime guests need to choose how they'll attend your event. Common examples include:
General Admission
VIP
Student
Sponsor
Exhibitor
Complimentary Registration
Table Purchase
If every guest registers the same way, you may only need a single Ticket Type.
Offer multiple Ticket Types
Many events offer more than one registration option. Providing multiple Ticket Types helps guests select the option that's appropriate for them.
Example: Conference registration
Ticket Type | Purpose |
General Admission | Standard conference attendee |
VIP | Includes preferred seating and networking reception |
Student | Discounted registration |
Speaker | Complimentary registration for presenters |
Create a Ticket Type
When creating a Ticket Type, you'll make four decisions: what guests are registering for, whether the ticket is free or paid, how many are available, and whether each ticket admits one person or multiple people.
Open your event.
Navigate to Tickets.
Click Add Ticket.
Enter a Ticket Name.
Choose whether the ticket is Free or Paid. If paid, enter the ticket price.
💡 Note: Your event currency is configured separately in Event Settings → Payments.
Ticket description
Guests see this description during registration. Use it to explain what's included, eligibility requirements, or important details.
Example - VIP Ticket includes:
Preferred seating
Welcome cocktail reception
Swag bag
Early event access
Available quantity
Available Quantity controls how many of this Ticket Type can be registered. It does not control how many people each ticket admits.
Choose one of the following options:
Unlimited - Sell an unlimited number of this ticket.
Limited Quantity - Specify the maximum number of tickets available for purchase.
When a ticket with a limited quantity sells out, choose how guests experience it:
Disable and display a message - The ticket remains visible but can't be selected. Customize the message guests see, such as Sold Out or Join the Waitlist.
Hide completely - Removes the ticket from the registration form once it sells out.
Ticket availability updates automatically as registrations are received.
Example: Your event can accommodate 250 attendees. Create a General Admission ticket with an Available Quantity of 250. Once all 250 tickets are claimed, guests will either see your sold-out message or the ticket will disappear, depending on the option you selected.
Choose a ticket type
Determine how many people each ticket admits.
Admits 1 person
Each ticket registers one attendee. Use this for individual registrations such as conference attendees, gala guests, or training participants.
Group ticket
A Group Ticket is purchased once but admits multiple attendees. It is not the same as purchasing multiple individual tickets.
Use this… | When… |
Admits 1 Person | Conference attendee, gala guest, training participant |
Group Ticket | Sponsor table for 10, Family Pass for 4, corporate team registration |
After selecting Group Ticket, enter the number of admissions included with each ticket in Admits per ticket.
Common examples include a Sponsor Table (10 guests), a Corporate Team Registration (5 employees), a Golf Foursome, or a Family Pass.
Selection requirements (Group Tickets)
Selection Requirements determine how many attendee spots can be assigned when a guest purchases a Group Ticket. For most events, you'll use one of these two options:
No minimum or maximum - Choose this when guest names aren't known at the time of registration and will be collected later.
Select exactly - Choose this when every admission should be assigned to an attendee during registration.
The remaining options (Select at least, Select at most, and Select range) support more specialized workflows and are rarely needed for typical events.
Scenario | Setting | Contact Fields |
Company buys a Team Registration for 8 - names unknown yet | No minimum or maximum | Optional |
Gala sells Sponsor Tables for 10 - seating assignments required upfront | Select exactly | Required |
⚠️ Important: Whether guests are required to provide information for each admission (such as name or email address) is controlled separately in your Contact Field settings under Required for additional guests.
If fields are set to Required, guests must complete them for every assigned admission before submitting. If set to Optional or Hide field for additional guests, that information can be collected later.
💡 Planner tip: If you're unsure which option to use - choose No minimum or maximum if attendees will assign guests later, or Select exactly if every attendee should be identified during registration.
Choose what date, time, and location guests receive in their calendar invitation after registering. Three options are available:
Use the event's date, time, and location
Select Set as event's date, time and location when this ticket grants access to your primary event. This is the most common option and automatically uses the event date, time, and location configured in your event settings.
Example: A General Admission ticket for your annual conference should use the event's scheduled date and venue.
Set for this specific event
Select Set for this specific event when the ticket provides access to a session, activity, or experience with a different date, time, or location than the main event. After selecting this option, enter a unique date, time, and location for the ticket.
Common use cases include conference breakout sessions, VIP receptions, training workshops, campus tours, optional activities, and multi-session or multi-location events.
Example: Your conference takes place Thursday through Saturday, but attendees who purchase the Welcome Reception ticket should receive a calendar invitation for Wednesday evening at a different venue.
⚠️ Important: Calendar invitations are sent as static attachments. If you update the event's date, time, or location after attendees have registered, previously delivered calendar invitations will not update automatically. You'll need to notify attendees separately and, if needed, resend their confirmation email with an updated invitation.
Don't include a calendar invitation
Select Don't include a calendar invitation if this ticket doesn't represent an event guests need to add to their calendar. Commonly used for donations, merchandise, sponsorships, on-demand virtual content, or optional purchases that don't occur at a specific time or location.
Example: A guest purchases a T-shirt or makes a donation during registration.
💡 Planner tip: If you're managing an event with multiple sessions or activities, create a separate Ticket Type for each session and use Set for this specific event so guests receive the correct calendar invitation for the experience they've registered for.
Test your registration
Before opening registration, complete a test registration using each Ticket Type to verify that pricing, confirmation emails, calendar invitations, and guest assignment all behave as expected. Recommended checklist:
Complete a test registration
Verify pricing
Confirm sold-out behavior
Verify confirmation emails
Download the calendar invitation
Next steps
After creating your Ticket Types, you may also want to configure:
Payment Processing
Together, these tools create a complete ticketing and registration experience for your attendees.
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