By adding a CC email to a guest or contact record, you can include that person in campaign sends and track their engagement alongside the primary recipient.
This is especially useful for events with high-profile guests, such as VIPs, executives, or speakers, whose assistants or managers handle their communications and registrations on their behalf. It's also helpful when you want an internal teammate, such as a sales rep, copied on invitations sent to their accounts.
What a CC recipient is (and isn't)
A CC recipient is simply an additional email address that receives a copy of a campaign. It is not a guest or invitee of your event. The CC recipient does not appear on your guest list as their own record, isn't counted as an attendee, and doesn't have their own registration. They are attached to the primary contact and receive a copy whenever that contact is sent a CC-enabled campaign.
The CC recipient receives an exact copy of the email the primary recipient gets, with one difference: the footer notes that the message is a copy. Each email is sent independently, so the CC recipient gets their own unsubscribe link and can opt out without affecting the primary recipient's subscription. (Note: if the primary recipient unsubscribes, the CC copy is also suppressed, since both are tied to the same underlying contact.)
Footer text:
You are receiving this email because you were CC'd on {event name}. You may unsubscribe from emails sent by this event.
A few things to keep in mind:
A CC email address cannot match the primary recipient's email on the same record. If it does, RSVPify will flag it as an error.
Each contact currently supports one CC recipient.
The CC field lives at the contact level. If a contact is shared across multiple events, the CC recipient is shared too. Re-importing or editing the CC email updates it everywhere that contact appears.
CC recipients apply to email campaigns only. Registration confirmations, reminders, and other transactional emails are not copied to the CC recipient.
How it works
Setting up CC recipients takes two stages:
Add CC email addresses to your contacts. You can do this one record at a time on your Guest or Contact List, or in bulk through an import. Both methods are covered below; choose whichever fits how many recipients you're adding.
Enable CC recipients on the campaign you want to send. Each campaign has a toggle that decides whether CC copies go out. It's off by default, so you'll turn it on for the specific campaigns where you want CC recipients included.
The rest of this article walks through each stage.
Add CC email addresses to your contacts
Pick the method that fits your situation. Use the manual method for a handful of records, or the import method to set CC recipients across many contacts at once. Both write to the same contact-level CC field, so you can mix and match.
Option A: Add a CC recipient manually
Open your Guest or Contact List. Navigate to your event's Guest List or your Contact List.
Select the relevant person. Find and open the guest or contact you want to add a CC recipient for.
Enter the CC email and save. Within the record, locate the CC email recipient field, enter the additional address you want to copy, and click Save. If the CC address matches the contact's primary email, RSVPify returns an error, so use a different address.
Option B: Add or update CC recipients through an import
For more than a few records, set the CC field in bulk using a spreadsheet import:
Add a CC column to your import file.
Import and map the column. During import, map your CC column to the CC email recipient field.
Because the CC field is stored at the contact level, importing a CC email for an existing contact updates that contact's CC recipient everywhere the contact appears, across every event it belongs to.
Option C: Let guests add their own CC recipient at registration
You can also collect CC addresses directly from guests instead of entering them yourself. Enable the CC recipient field on the Contact Information block in your registration form, and guests can add a CC recipient address when they register.
Open your form and edit the Contact Information block. Go to your event's registration form and select the Contact Information block.
Enable the CC recipient field. Turn on the CC recipient field so it appears on the block.
Publish your form. Once published, guests will see the field at registration and can enter the address they'd like copied.
Any address a guest provides is saved to their contact record, just like a CC email you add manually or by import, and is included whenever you send a campaign with the CC toggle enabled.
Enable CC recipients on your campaign
Adding CC addresses to contacts doesn't send anything on its own. You also have to turn CC recipients on for each campaign you want them included in.
Open your email campaign. Go to the Invitations and Emails section of your event and open the specific campaign you want to send.
Turn on the CC toggle. In the campaign setup, go to the Recipients step and switch on the CC included email recipients toggle. This toggle is off by default.
When it's off, campaigns send only to primary recipients. When it's on, any contact in the audience with a CC email on file appears in the recipients table with their CC address indicated, and the copy is sent when the campaign goes out. You'll need to enable this toggle for each campaign where you want CC recipients included.Send and track performance. Send your campaign as usual. Both emails, the primary and the CC copy, are tracked individually in your campaign audience reporting, so you can see opens, clicks, and other engagement for each recipient. The CC copy is linked to the primary recipient in reporting so you can tell the two are related.
