Once a guest has completed a paid registration, they can return and adjust their response - for example, adding an extra ticket. RSVPify recalculates the order total automatically based on the change.
This is enabled by default for all paid events, so guests can self-serve minor changes without contacting the organizer.
If the change increases the total, the guest is charged only the additional amount owed.
If the change decreases the total, no refund is issued automatically — the guest and organizer handle that directly.
⚠️ Refunds are not automatic. Reducing a paid order does not trigger a refund. The organizer needs to process any refund manually with the guest.
Turn it off
To prevent guests from editing a paid registration, go to Event Settings → Security and disable Allow guests to edit their response.
How a guest edits their registration
Guests can return to their registration through any of these entry points: the original confirmation email, the confirmation screen shown after checkout, or by re-entering their registration email on the form.
Return to the registration via the confirmation email, confirmation screen, or by re-entering the registration email on the form.
Adjust ticket quantity or other paid details.
If the change increases the total, complete payment for the difference to confirm the update.
If the change decreases the total, contact the organizer directly to arrange a refund.
💡 Example: A guest who originally purchased 2 tickets returns to their confirmation and adds a 3rd. They're charged only for the additional ticket - not the full new order total - and the change is reflected immediately in the guest list.
Test before publishing
As a test guest, edit a paid response to increase the ticket count and confirm you're charged only the difference. Then test a reduction and confirm no refund is issued automatically - so your team knows to follow up with the guest manually.