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Enabling Multi-Factor Authentication (MFA)
Enabling Multi-Factor Authentication (MFA)

Enable Multi-Factor Authentication (MFA) to add an extra layer of security to your account.

Updated yesterday

Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring an additional verification step when logging in. You can choose between email verification or an authenticator app to secure your account.

How to Enable MFA

  1. Click on your profile icon in the top-right corner.

  2. Select Manage Account.

  3. Navigate to the Security section.

  4. Choose your preferred MFA method:

    • Email verification: A one-time code will be sent to your email each time you log in.

    • Authenticator app: Use an app like Google Authenticator, Microsoft Authenticator, or Authy.

  5. Enter your password to confirm.

  6. Follow the setup instructions based on your selected MFA method:

    • Email Verification: No further steps required.

    • Authenticator App:

      1. Scan the QR code using your authenticator app or enter the provided secret key manually.

      2. Enter the code generated by your app.

      3. Click Enable Authenticator App (this may take a few moments to save).

  7. Once complete, you will receive a set of backup codes.

    • Download or save these codes in a secure location.

    • If you lose your backup codes, you can regenerate them. Your previously generated backup codes would be deactivated.

Why Can't I Enable MFA?

If you signed up for your account using Google Single Sign-On (SSO), you will not be able to enable MFA within your account settings. This is because your authentication is managed directly through Google, which has its own security measures, including Google’s MFA options. To enable MFA for your account, you can set it up through your Google Account Security settings.

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